Delivery and Returns

Delivery

We deliver to the Channel Islands: Jersey, Guernsey, Alderney and Sark, the UK and the rest of the world. 

Please email if you would like your order gift wrapped.

Jersey Customers

Free delivery.

We are pleased to offer our Jersey customers a hand delivery service. Wherever possible, we will arrange next day delivery. 

Guernsey, Alderney and Sark Customers

Free Delivery.

GST will not be charged on your order. Enjoy tax free shopping.

Items ordered before noon will be dispatched the same day (Monday to Friday).

Items ordered after noon will be dispatched the next day (Monday to Friday).

Please allow 3-5 working days for delivery. In most cases, items will be delivered 2 days after dispatch. Please note that this is not guaranteed. 

United Kingdom

There is a flat rate of £6.00 for all postal deliveries within the UK. 

Please allow 3-5 working days for delivery.

Europe

There is a flat rate of £8.00 for all postal deliveries within Europe. 

Please allow 3-5 working days for delivery.

Rest of World

There is a flat rate of £20.00 for all postal deliveries in 'Rest of World' postal area.

You will be advised on delivery times.

 

Returns & Refunds Policy

We will only refund your postage costs if the item you are returning is faulty. Alternatively, return the product to us. Returns must be unused and returned in their original packaging.

To qualify for a refund, you must return your items within 14 days of delivery. Once we have received any returned items, we will refund the cost of your item(s) using the original payment method. All refunds will be processed within 7 working days.

Faulty Goods

Please follow the same process as the Returns policy.

We will only accept faulty items if the goods are delivered to you damaged. You may return your faulty items within 14 days of delivery. Once we have received any returned faulty items, they will be inspected and a refund will be given using the original payment method.

Payment

Found in France accepts Maestro, MasterCard, Solo, Switch, Visa Electron and Visa as methods of card payment. We also accept PayPal.